8. My biggest pet peeve is when people come through and
complain. I know it can be frustrating when it seems you are paying more for a little
cone but I have NO control. I am a seventeen year old, who is working there to
save money for college. I have no control over prices. Or, complain how we don’t
take certain coupons. Again I have no control, I am not the owner. This was
especially prominate when we had the buy one blizzard get a mini for 50 cents.
On TV and adds in the paper it said you can get any size blizzard for 50 cents
but the Linn county Dairy Queens decided only a mini for that price. People
keep on saying we should advertise something that we don’t follow through. We don’t
have control over what is advertise and we had signs up all around the building
say the mini was 50 cents, yet people
still could not read. Another complaints
we get a lot is on our grill closing time. The grill closes when the dining
room closes which is a half hour before drive-thru. We have people come through
the line saying well you should open up your grill or it should be open till
you close all the way. One person came through like maybe a minute after we
closed grill, trying to order a hamburger. When I proceed to tell him that our
grill was close he yelled at me saying that it wasn’t 9:30 and he was going to
call corporate. Complaining gets you nowhere and only makes both the costumer
and the employee mad. All it doesn’t is create awkward situations. So please,
complain to someone who cares.
As long as you follow my tips on how to get through a
drive-thru, you probably won’t have any problems. And both you (the costumer) and the employee will
leave happy.
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